body main #home .v196-customer-tensions{background:#fff!important;padding:62px 0}
body main #home .v196-customer-tensions h2{font-size:clamp(30px,3.2vw,42px);line-height:1.2;max-width:1000px;margin:14px 0 22px}
body main #home .v196-customer-tensions .lead{font-size:19px;line-height:1.6;max-width:960px}
body main #home .v196-questions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:26px 52px;margin-top:32px}
body main #home .v196-questions p{font:400 23px/1.45 var(--serif);border-left:2px solid #C9927E;padding-left:22px;margin:0}
body main #svc-board-circle .v196-board-voice{font:400 italic 25px/1.45 var(--serif);max-width:1000px;border-left:2px solid #C9927E;padding-left:25px;margin:28px 0}
body main #svc-board-circle .v196-board-outcomes{margin-top:30px}
body main #svc-board-circle .v196-board-outcomes article{display:grid;grid-template-columns:.65fr 1.35fr;gap:40px;border-top:1px solid #D8C9BF;padding:26px 0}
body main #svc-board-circle .v196-board-outcomes h3{font-size:27px;line-height:1.3;margin:0}
body main #svc-board-circle .v196-board-outcomes p{margin:0}
body main #svc-board-circle .v196-board-report{max-width:980px;border-top:1px solid #D8C9BF;padding-top:25px}
body main #svc-board-circle .v196-board-pathway{display:grid;grid-template-columns:1fr 20px 1fr 20px 1fr;gap:20px;align-items:start;margin:34px 0 38px;padding:28px 0;border-top:1px solid #D8C9BF;border-bottom:1px solid #D8C9BF}
body main #svc-board-circle .v196-board-pathway h3{font-size:24px;line-height:1.3;margin:10px 0}
body main #svc-board-circle .v196-board-pathway p:not(.exec-eyebrow){font-size:17px;line-height:1.5;margin:0}
body main #svc-board-circle .v196-board-pathway>span{color:#986653;align-self:center;font-size:25px}
body main #svc-board-circle .v196-refresh{max-width:980px;margin:28px 0}
@media(max-width:700px){body main #home .v196-questions{grid-template-columns:1fr;gap:26px}body main #home .v196-questions p{font-size:22px}body main #svc-board-circle .v196-board-outcomes article{grid-template-columns:1fr;gap:12px}body main #svc-board-circle .v196-board-pathway{grid-template-columns:1fr;gap:18px}body main #svc-board-circle .v196-board-pathway>span{transform:rotate(90deg);justify-self:center}body main #home .v196-customer-tensions{padding:45px 0}}